Integrations
How to Use the JM Care Plan Integration in Flawless POS

Customers want more than just a product, they want peace of mind. With the JM Care Plan integration in Flawless POS, you can offer protection plans at checkout and keep your accounting accurate. All without leaving the POS.

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Flawless POS
Product Education
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July 23, 2025
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Enabling the Integration

When Ava’s store signed up for JM Care Plan, she didn’t have to worry about navigating the technical setup herself.

Instead, she simply provided the Flawless Support team with the three required credentials from JM Care Plan:

  • JM Care API Key
  • JM Care API Secret
  • JM Care Store Code

Once the support team received those, they took care of the configuration on her behalf, connecting the integration and ensuring everything was synced and ready inside the POS.

Within a short time, Ava was ready to move forward with pricing rules and checkout setup. No tech hurdles, no guesswork.

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Setting Up Price Rules

Once the integration was enabled, Ava didn’t have to manually build pricing logic inside the POS. Instead, she provided her Care Plan pricing details to Flawless Support, and the team set up the automated rules for her.

These rules can be configured based on:

  • SKU for the Plan itself
  • Cost of the plan
  • MSRP of the plan

When generating quotes, the system automatically pulls the pricing data from JM Care Plan. If the SKU matches one from the configured list, the corresponding price is applied instantly. This eliminates manual entry and ensures accuracy by relying on SKU matching.

It’s quick, hands-off, and completely aligned with JM’s official pricing.

"When the process is this smooth, selling protection becomes second nature."

Key Highlights and Tips

Before you dive into advanced features, here’s a quick snapshot of what makes this integration effective right out of the box:

Accurate Pricing - All Care Plan pricing is pulled directly from JM using your store’s API credentials. This ensures real-time accuracy based on product type, plan term, and price range.
Supports Jewelry and Watch Plans – Flawless POS allows you to sell 3-year or lifetime jewelry plans, as well as 3-year plans for watches.
Sell During Checkout – You can attach Care Plans to products during the standard checkout flow. No separate interface required.

These core features keep the checkout process fast, accurate, and fully in sync with JM’s latest pricing. Giving you confidence every time you offer coverage.

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Bringing It All Together

Ava didn’t need extra software, spreadsheets, or custom workarounds. Once the JM Care Plan was connected and the prices were in place, everything worked in the background.

She simply added a product to checkout, selected the corresponding Care Plan, and completed the sale.

For the customer, it was just one more click. For Ava’s business, it was peace of mind, for both sides.

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