Starting a New Gift Card Sale
It was a quiet Tuesday when a customer walked into the store with a request: “Can I buy a gift card for my sister?”
Jake, the sales associate, clicked into the POS module and selected Sale from the left menu. From there, he tapped the Gift Card button on the POS tile screen to launch the setup wizard.
Setting Up the Gift Card
The wizard opened instantly. Jake entered the details:
- A short message: “Trick or Treat!”
- Recipient’s name and email
- $100 value with an October 31st expiration date
He left auto-send notification enabled so the recipient would receive the gift card right after checkout. Flawless even generated a digital card number automatically.
But if the customer had brought a physical card? Jake would’ve just unchecked that box and scanned the card instead, easy.
Key Highlights and Tips
Here are a few standout reasons why Flawless makes selling gift cards smoother for your staff and more enjoyable for your customers:
No matter how you sell them, digitally or in-store, gift cards are a powerful tool to boost repeat visits, simplify promotions, and give customers a reason to come back. With Flawless, the entire process is effortless, efficient, and built right into your everyday workflow.
Completing the Sale and Resending a Gift Card (If Needed)
Once everything looked good, Jake hit OK, which added the gift card to the cart. The checkout screen showed the item just like a normal product. He completed the sale, took payment, and clicked View Sale to review the transaction details. It was fast. Clean. No confusion. And best of all, the gift card was sent automatically, no manual follow-up needed.
A few minutes later, the customer returned, her sister hadn’t received the email. Jake stayed calm. He opened the Store module from the left menu, clicked Gift Cards, and found the most recent order. With just a tap of the three dots, he selected Resend Gift Card, confirmed the recipient’s email, and pressed OK.
Fixed in under a minute. No hassle.
